Contact
Get in Touch
Have questions about our custom-fit floor mats? Need help choosing the right colour or confirming your vehicle's compatibility? Our team is here to help.
Business Information
- Legal entity: LERZIC LLC, a single-member limited liability company registered in California, United States, trading as VipCarDesign
- Registered address: 432 Vidal Dr, San Francisco, CA 94132, United States
- Customer service (United States): +1 202-985-7341
- International line / WhatsApp: +90 555 173 97 97
- Email: makine.bilgi2@gmail.com
- Business hours: Monday - Friday, 9:00 AM - 6:00 PM (PST)
- Social: Facebook · Instagram
Response Time
We reply to every enquiry within 24 hours on business days. For bulk orders or dealership partnerships, please include the word "wholesale" in your message.
Frequently Asked Questions
How do I know the mats will fit my car?
Every set is precision-cut from OEM factory blueprints specific to your vehicle's make, model and year. We don't use generic templates - each mat is designed for a flawless fit.
What colours are available?
We offer 12 edging colours and 13 stitching colours. The velour base comes in premium colours that complement luxury interiors. See each product page for the available combinations.
How long does shipping take?
Production takes 1-3 business days. Delivery times after dispatch: United States 2-5 business days, Canada and Mexico 3-7, Europe 5-10, rest of the world 7-12. Shipping is free worldwide; any customs or import duties are the responsibility of the buyer.
What is your return policy?
You may return an unused product in its original packaging within 30 days of delivery. Return shipping is paid by the buyer on standard returns. If an item arrives defective, damaged, or is the wrong model because of our error, we cover the return shipping and provide a free replacement or a full refund. See our Refund Policy for the full terms.
Do you offer wholesale pricing?
Yes. We work with automotive dealerships, detailing shops and luxury car clubs. Contact us with "wholesale" in the subject line for special pricing.