Contact
Get in Touch
Have questions about our custom-fit floor mats? Need help choosing the right color or confirming your vehicle's compatibility? Our team is here to help.
How to Reach Us
- Email: info@vipcardesign.com
- Response Time: We typically respond within 24 hours on business days
- Wholesale Inquiries: For bulk orders or dealership partnerships, please mention "wholesale" in your message
Frequently Asked Questions
How do I know the mats will fit my car?
Every set is precision-cut from OEM factory blueprints specific to your vehicle's make, model, and year. We don't use generic templates - each mat is designed for a flawless fit.
What colors are available?
We offer 12+ edging color options. The velour base comes in premium colors that complement luxury interiors. See each product page for available combinations.
How long does shipping take?
We ship worldwide with express delivery. US orders typically arrive in 3-7 business days. International orders arrive in 5-12 business days depending on destination.
What is your return policy?
We offer a 30-day hassle-free return policy. If you're not satisfied with the fit or quality, contact us for a free return label.
Do you offer wholesale pricing?
Yes! We work with automotive dealerships, detailing shops, and luxury car clubs. Contact us with "wholesale" in the subject line for special pricing.