Shipping Policy

1. General Information

All VipCarDesign products are handmade to order and carefully packaged for safe shipment. We work with trusted international carriers to ensure fast and secure delivery.

2. Production & Handling Time

Orders are produced after payment confirmation.
Standard production time: 1-3 business days.
Custom logo or color requests may take an additional 1-2 days.
Once completed, your order is shipped immediately.

3. Shipping Time

Domestic (US) deliveries: 2-5 business days
International deliveries: 3-12 business days

Delivery times may vary based on destination and customs clearance. While delays caused by carriers are beyond our control, we always provide full support and tracking updates.

4. Shipping Carriers

Primary: UPS Express Worldwide
Additional options: FedEx, DHL (varies by destination)

Each order includes a tracking number sent via email after dispatch.

5. Shipping Costs

Free worldwide shipping on all orders.
Any applicable customs or import duties are the responsibility of the buyer.

6. Delivery Responsibility

Buyers must inspect packages upon delivery. If any damage is detected, please report it immediately and take photos before accepting the parcel. For damaged packages, contact us at: support@vipcardesign.com

7. Incorrect or Incomplete Addresses

If a package cannot be delivered due to an incorrect or incomplete address, re-shipment costs will be charged to the buyer. Please double-check your shipping information before completing your purchase.

8. Returns

All returns must be pre-approved. Return address:
VipCarDesign - Returns Department
432 Vidal Dr
San Francisco, CA 94132
United States